Legal

Terms and conditions

1. Except where indicated, the datasets provided by the Community Insight tool and any accompanying documentation and materials together with all of the intellectual property rights (including copyright and trade marks) contained within it belong to Oxford Consultants for Social Inclusion (“OCSI”) and the Housing Associations’ Charitable Trust (“HACT”): ownership will not pass to you.

2. Community Insight is a yearly subscription. Subscribers will be notified of their renewal two months before end of subscription; and subsequent reminders at monthly intervals. If subscription is more than 28 days overdue, account access will be suspended; after 56 days all data will be deleted.

3. Data accessed through Community Insight is always up to date. Our aim is to ensure that all datasets are updated within 2-3 days and no more than a week from their release. Data accessed through Community Insight is always referenced and dated, so you can be sure of its source and date.

4. Community Insight is constantly under development and a range of additional features will be added to the service in the coming year. New features will usually be provided to all users at no additional charge as part of their annual subscription. However, HACT and OCSI reserve the right to charge for major additions to functionality. There is no obligation to purchase additional paid for functionality, and choosing not to pay will not affect your use of existing features in Community Insight. In the event that additional functionality is made available for an additional charge, you will be notified accordingly.

5. Community Insight is an organisational purchase which cannot be used by other organisations. It is available to use by the whole organisation, and has no restriction on the number of users. However, reasonable usage applies.

6. The dataset includes data and information developed by third parties of which OCSI and HACT is not able to control or verify the accuracy. OCSI and HACT agree to use reasonable care and skill in the collection and collation and statistical modelling and presentation of the data and information. Data and information are provided on an “as is” basis and we give no representations or warranties about the accuracy, completeness, satisfactory quality or fitness for any particular purpose of the same.

7. The data and information does not constitute advice and should not be used as the sole basis for any business decision, and OCSI and HACT shall not be liable for any decisions taken on the basis of the same. OCSI and HACT’s liability for any losses suffered as a result of any breach of contract or negligence is strictly limited to the price paid for the Community insight service OCSI and HACT provide and any losses which are a foreseeable consequence thereof. Losses are foreseeable where they could be contemplated by you and OCSI and HACT at the time your order is accepted by us.

8. Subscribers have the right to use and reproduce all exported maps, tables and data. If being used for external purposes (such as reports, websites, publications), Community Insight should be attributed as the source, alongside originating data sources. The reference should include the phrase “Data provided by Community Insight http://www.communityinsight.org…”

9. Data protection: housing provider information provided will be held on a databases administered by HACT and OCSI. We will not disclose your information to any other organisations. All data is kept securely and will not be sold, passed to other organisations or used for purposes other than with the explicit consent of the subscriber.

10. Cancellation policy: all cancellations must be made in writing either by email or post (details below). You have 14 days to cancel your booking. If cancelled within 14 days you will receive a full refund. After 14 days refunds cannot be offered.

11. HACT and OCSI can terminate the service with one month’s notice. In such cases, a refund will be offered of a sum proportionate to the share of the remaining months of subscription.

12. Subscribers can cancel their subscription with immediate effect (closing the account). No data will be held longer than 28 days after closure of account. No refund on the subscription will be paid.

13. These terms and conditions may be updated from time to time. You will be notified by email if any changes are made to the terms and conditions under which the service is provided.